Frequently Asked Questions

Answer all of your questions

Make sure to check your bank account funding. Our systems are up to date and we accept PayPal payments , Visa and MasterCard payments only.
We do not provide refunds. From the time you purchase our course you can record it and save on your device. Our refund policy before was open but after many illegal attempts to fraud our academy refunds are not possible now. We stay behind our words. And when we say you will get best training you will.
Coupons are opened for big corporations and companies with a lot of employees. We love to educate all around the world. If you have a big team in your company just contact us and ask for refund we will give you a coupon code according to size of your team.
To change your account name you can edit your profile and change it. If you are having issues still contact us and our team will do that manually.
If you want to unsubscribe visit any our e-mail you received and at the end of our e-mail template you will have button for unsubscribe. Keep in mind that we are not spammers. Only e-mails that we are sending are for live events and new courses you can benefit from, that`s it.
To change your password visit edit profile page and edit your password to new one. Another way you can reset your password is from login page clicking on forgot password.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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